Consumer Affairs Victoria
Victoria’s consumer regulator provides rental information and guidance on bonds, rent increases, repairs, minimum standards and rental disputes. Use its advice and referral channels to understand your rights and next steps. For Cantonese interpreter-assisted enquiries, call TIS on 131 450 and ask for Consumer Affairs Victoria on 1300 55 81 81. Telephone and online service; it does not act as your lawyer.
Tenants Victoria
Free, confidential renter information and advice about issues such as repairs, rent increases and disputes with a rental provider. Legal advice, negotiation and hearing support depend on eligibility and capacity. Cantonese resources are available. For interpreter-assisted advice, call TIS on 131 450 and ask for the Renter Support Line, 03 9416 2577; social housing and rooming-house renters can use 1800 068 860.